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Privacy Policy

SMS Terms and Conditions

1. Introduction
Bookkeeping by Jacki LLC may disclose Personal Data and other information as follows:

  • Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.
  • Additional Disclosures – Affiliates: We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy.
  • All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

2. Purpose of SMS Notifications
Our SMS notifications are designed to:

  • Remind you of scheduled consultations or check-ins.
  • Inform you of updates, reminders, and other important notices related to Bookkeeping by Jacki LLC.

3. Opt-In and Consent
By providing your phone number and opting into our SMS notifications, you confirm that you are the owner or authorized user of the phone number provided. You consent to receive recurring automated text messages (SMS, MMS) from us regarding business updates, appointment reminders, and other relevant notifications. Consent is not required to purchase our services. Message frequency may vary (typically 1–5 messages per week).

4. Opt-Out Instructions
Your consent to receive automated texts is voluntary. You may opt out at any time:

  • Reply “STOP,” “END,” “CANCEL,” “UNSUBSCRIBE,” or “QUIT” to any SMS message from us.
  • Email us at [email protected] with your opt-out request.
    After opting out, you will receive a final confirmation message and no further texts unless you opt in again.

5. Help and Support
If you need help with SMS notifications, you can:

6. Message and Data Rates
Standard message and data rates may apply. Please consult your mobile carrier for details about your plan and text/data charges.

7. Privacy and Data Security
We respect your privacy and protect your information. Your data is used solely for appointment coordination, payment processing, and service communication.
We do not sell, rent, or share your data for marketing purposes. We may share your information only to fulfill legal obligations, billing needs, or contract requirements.

8. Data Retention
We retain your data only as long as necessary to fulfill the intended purposes, including legal, accounting, or regulatory compliance. After this, data is securely deleted or anonymized.

9. Compliance with Regulations
We follow all applicable laws and guidelines, including the TCPA and CTIA. We ensure easy opt-in/opt-out processes and protect your SMS preferences.

10. Indemnification
You agree to indemnify and hold us harmless from any claims under the TCPA or related laws due to unauthorized use of a phone number or failure to update your contact info.

11. Participation Requirements
To use our SMS service, you must:

  • Be 18 years or older.
  • Own a text-enabled mobile device.
  • Be subscribed to a wireless service that supports SMS.

12. Dispute Resolution and Arbitration
By using our SMS service, you agree to resolve disputes with us individually via final and binding arbitration, waiving jury trials and class actions. If you disagree, do not use the service.

13. Miscellaneous
You confirm you have authority to agree to these terms. If any part is unenforceable, the rest remains valid.
We may modify these terms at any time. Updates will be shared via SMS or email, and continued use means you accept the changes.

14. Contact Information
For questions or concerns, contact us:

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